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information

Some important information about your stay with us

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information

We've compiled some useful information about the stay in our farm

Arrival | Check In

Quinta Vale de Frades is located in the Travessa dos Carpinteiros (Carpenters Lane), 82 Douro Várzea, Porto.

You can use the following transport:
Taxi – from the airport, between 40 a 60€
Airport Shuttle – 40€
Private car

The farm will be available from 3 o'clock in the afternoon. If there is availability, It can be combined as early access.

Output | Check Out

The guest must leave the accommodation until 12 o'clock (noon), time when the cleaning crew enters the apartment.

You can previously request a late check-out, which will be authorized depending on the availability of housing and the cleaning schedule. Late departure may mean paying more half stay.

When leaving all the garbage must be packed and ready to be dumped.

Cancellation and Change Reservations

The reservation may be canceled up 72 hours prior to start of stay, and returned the entire net payment of expenses incurred in the return of payment, which shall be borne by the guest. The refund will be made within 5 working days.

After this time a penalty will be applied 50% of the reservation and 100% in the case of no-show.

The modification of the dates or number of guests for a reservation is subject to availability of Quinta Vale de Frades.

Disputes

According to the portuguese law 144/2015 we inform that, in case of dispute, the consumer may resort to Porto Consumer Disputes Arbitration Center, Rua Damião de Góis, 31 - Loja 6 in Porto.

Tel.: 225508349
www.ccicap.pt

Pets

No pets are allowed.

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